Product Warranty

CONSUMER 1 YEAR AND 2 YEAR WARRANTY
Regular servicing is not necessary. Should you ever encounter a problem in the operation of your power lift and recline chair, discontinue all use of the product upon discovery of a problem. Contact the dealer from whom you purchased your chair. They will be able to resolve problems and take care of proper factory service if needed. Use the following before contacting your dealer so they can better help you. Check all electrical connections. They can become disconnected from moving the chair to clean around, or vacuuming. Check that both transformers are plugged into a working outlet.
GOLDEN, through its authorized distributor/service organization, warrants this chair to original consumer only, against defects in material or workmanship as follows:
TWO YEAR MECHANICAL WARRANTY
GOLDEN, warrants for two years to the original consumer to repair or replace at their option the Lift Mechanism, Chair Frame and Recline Mechanism. Labor to replace these parts is subsidized for two years.
GOLDEN, shall not be responsible or obligated to pay for any cost or expense for examination of any Warranted parts nor is Golden to pay for costs for transportation, handling and packaging of the parts or Components.
ONE YEAR ELECTRICAL WARRANTY
GOLDEN, warrants for one year to the original consumer to repair or replace at their option the Motors, Control box, Power cord, Transformers and Hand control. Labor to replace these parts is subsidized for one year.
GOLDEN, shall not be responsible or obligated to pay for any costs or expenses for examination of any Warranted parts nor is Golden to pay cost for transportation, handling and packaging of the parts or Components.
TERMS APPLICABLE TO WARRANTY
GOLDEN will, at its option, repair and/or replace the defective parts and/or components provided that the warranty parts have not been subject to misuse, abuse or improper service by the consumer, have not been damaged in transit or handling and / or have not been altered or repaired by unauthorized representatives. This warranty does not include costs for unnecessary service calls, i. e., in-home service calls solely for the purpose of educating the
consumer about the product, or finding an unsatisfactory power connection, etc. Exceeding the weight capacity of the chair will void the warranty.
PR502 .............................................. 700 lbs.
In the event that the product does not conform to this warranty at any time while this warranty is in effect, Golden will correct the defect in conformity with the Consumer Two Year and One Year Warranty. 
THE TWO YEAR AND ONE YEAR WARRANTY ABOVE IS THE SOLE AND ENTIRE WARRANTY PERTAINING TO MODEL 502 AND IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER, WHETHER EXPRESSED, IMPLIED, OR ARISING BY OPERATION OF LAW INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow this exclusion or limitation of incidental damages so the above limitation or exclusion may not apply to you.
GOLDEN shall not be liable for any incidental or consequential damage or loss not contained in this Warranty.
This warranty gives you specific legal rights, and you may also have other rights which may vary from State to state.
All warranty claims must be approved by Golden Technologies before any service is performed.
Warranty is valid in all 50 states, the Canadian Provinces, and Puerto Rico.